
MySteel B.V. (ES)
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Antonio Mateos Sole
The delivery company was terrible. They committed to delivering last Friday, which makes us travel 200Km in order to be there. It was 12pm and nothing. I called, and only then, they said "Oh, the delivery hasn't departed today, we can re-schedule for next week"... 1) what if I hadn't called? 2) they'll make us travel 200Km again next week, and clearly, with no guarantees. Intolerable. I'm so angry.
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SILVIA RUEDA GRIMME
Very good service
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Hoe beoordeel je MySteel B.V. (ES)?
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Francisco Casasús Acevedo
Everything good
Antwoord van MySteel B.V. (ES)Dear Francisco,
Thank you very much for writing this positive review! Thank you for being so satisfied, that's what we do it for. We hope you enjoy your planters.
Kind regards,
Team MySteel. -
MªElena Muelas Pastor
Good service, packaging and communication.
Antwoord van MySteel B.V. (ES)Dear MªElena Muelas Pastor,
Thank you very much for your wonderful review! Your positive feedback means a lot to us and it motivates us to perform better and better. Thank you very much for trusting MySteel.
Kind regards,
Team MySteel. -
Vicente Segarra Vicens
Sneekermeer l
Antwoord van MySteel B.V. (ES)Dear Vicente Segarra Vicens,
Thank you very much for your wonderful review! We appreciate this very much. We hope you enjoy your staircase.
Kind regards,
Team MySteel. -
Eva Espuny Camacho
One of the boxes that arrived contains parts with wrong measures.
Also I didn't realize before ordering that the steel was not yet oxidized, althought later I checked and it is explained briefly in faqsAntwoord van MySteel B.V. (ES)Dear Eva Espuny Camacho,
Thank you for taking the trouble to write a review.
We have indeed received your message stating that you have received parts with incorrect dimensions to which we have responded that we are going to fix this for you but would like to find out from you what size you did receive.
We need this information so we can create a return shipment for the incorrect panels and send you the correct size.
What a pity you could not find on the website that our products are not delivered in the rust color.
This is described with the corten steel items in the description and in the "frequently asked questions" on the website.
Of course, it can happen that this was overlooked.
We would be pleased to receive the dimensions of the incorrect panels as a response to the e-mail so that we can solve this for you as soon as possible.
We look forward to hearing from you.
With kind regards,
MySteel -
Emilio Salvador Soutullo
Very satisfied
Antwoord van MySteel B.V. (ES)Dear Emilio Salvador Soutullo,
Thank you very much for your positive review! We thank you for placing your trust in us and hope to be you at service again in the future.
Kind regards,
Team MySteel. -
Ana Lucía Aguilar Minor
😊👍😊👍😊👍
Antwoord van MySteel B.V. (ES)Dear Ana Lucía Aguilar Minor,
Thank you very much for your positive review! We appreciate this very much. We thank you for placing your trust in us.
Kind regards,
Team MySteel.